Servant Leadership Style

In this review, we will discuss the Servant Leadership leadership style.

Servant leadership is a leadership that starts from a sincere feeling that arises from the heart to serve, placing the needs of followers as a priority, getting things done with others and helping others in achieving a common goal. 

The concept of Servant Leadership was first introduced by Robert K. Greenleaf in 1970 in his book The Servant as Leader. Robert K. Greenleaf is Vice President of the American Telephone and Telegraph Company (AT&T). According to Greenleaf, Servant Leadership is someone who becomes a servant first. It starts with the natural feeling that someone who wants to serve must first serve. Then conscious choice brings someone to lead. [1]

to strengthen our understanding, still from the same source explained that several theories say:

 

• According to Sendjaya and Sarros (2002:57), Servant Leadership is a leader who prioritizes the needs of others, aspirations, and interests of others over their own. Servant leaders are committed to serving others. 
• According to Spears (2002:255), a servant leader is a leader who prioritizes service, starting with the natural feeling of someone who wants to serve and to prioritize service. Furthermore, consciously, this choice brings aspirations and encouragement in leading others. 
• According to Trompenaars and Voerman (2010: 3), Servant Leadership is a management style in terms of leading and serving being in one harmony, and there is interaction with the environment. A servant leader is someone who has a strong desire to serve and lead, and most importantly is able to combine the two as mutually reinforcing things in a positive way. 
• According to Poli (2011), Servant Leadership is a process of reciprocal relationship between the leader and the led in which in the process the leader first appears as a party that serves the needs of those being led which ultimately causes him to be recognized and accepted as a leader. 
• According to Vodey (2010), Servant Leadership is a leader who is very concerned about the growth and dynamics of the lives of followers, himself and his community, therefore he prioritizes these things over the achievement of personal ambitions and his passions.

According to Spears (2002:27-29), there are ten characteristics of Servant Leadership, which are as follows:

1. Listening (Listening) . The servant-leader listens attentively to others, identifies and helps clarify the group's wishes, as well as listens to his own inner voice. 
2. Empathy (Empathy) . Servant leaders are those who seek to understand their co-workers and are able to empathize with others. 
3. Healing (Healing) . Servant-leaders are able to create emotional healing and relationships with themselves, or relationships with others, because relationships are a force for transformation and integration. 
4. Awareness (Awareness) . Awareness to understand issues involving ethics, power, and values. View the situation from a more integrated balanced position. 
5. Persuasion (Persuasion) . Servant leaders seek to convince others rather than force obedience. This is the single most important difference between traditional authoritarian models and servant leadership. 
6. Conceptualization (Conceptualization) . The ability to see problems from a conceptualization perspective means to think long term or visionary on a broader basis. 
7. Foresight (Foresight) . Observant or thorough in understanding lessons from the past, current realities, and possible consequences of decisions for the future. 
8. Transparency (Stewardship) . Emphasize openness and persuasion to build trust from others. 
9. Commitment to the Growth of People . The responsibility to make efforts to enhance the professional growth of employees and the organization.
10. Building a Community (Building Community) . Identify ways to build community.

Indicators and Characteristics of Servant Leadership According to Dennis (2004), Servant Leadership can be measured through the Servant Leadership Assessment Instrument (SLAI). Based on this, the Servant Leadership indicators are as follows:

1. Love (Love) . Leadership that loves with love or compassion. Love means doing the right thing at the right time for the best reasons and decisions.
2. Empowerment (Empowerment) . Emphasis on cooperation is entrusting power to others, and listening to suggestions from followers.
3. Vision (Vision) . The direction of the organization in the future that will be brought by a leader. Vision will inspire action and help shape the future.
4. Humility (Humility) . Maintain humility by showing respect for employees and acknowledging employee contributions to the team.
5. Trust (Trust) . Servant-leaders are chosen people who are chosen based on an advantage that causes the leader to gain trust.

Nan, hopefully it will be an additional insight for all of us.

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[1] https://www.kajiandunia.com/2017/12/pengertian-characteristic-dan-indikator-servant-leadership.html